Last Updated: February 17, 2025

This Privacy Policy describes how MS NETVANCE LTD (the „Site,“ „we,“ „us,“ or „our“) collects, uses, and shares your personal data when you visit ms-netvance.com (the „Site“), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the „Services“). For the purposes of this Privacy Policy, „you“ and „your“ refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing and using the Services, you agree to the collection, use, and disclosure of your data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the „Last Updated“ date, and take any additional steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect and use personal data as described below. The information we collect and how we use it depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The type of personal data we collect about you depends on how you interact with our Site and use our Services. When we use the term „personal data,“ we refer to information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal data we collect.

Information You Provide Directly

The information you provide to us through the Services may include:

  • Contact Information – including your name, address, phone number, and email address.
  • Order Information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information – including your username, password, security questions, and other information used for account security.
  • Customer Support Information – including any information you provide when communicating with us, such as messages sent through the Services.

For certain features of the Services, you may be required to provide specific information about yourself. You can choose not to provide this information, but this may result in your inability to use or access certain features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services („Usage Data“). We use cookies, pixels, and similar technologies („Cookies“) to collect Usage Data. This data may include information about how you access and use our Site and your account, including device information, browser details, network connection information, IP address, and other interactions with the Services.

Information We Receive from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors that collect payment details (e.g., bank account, credit or debit card information, billing address) to process payments, fulfill orders, and provide you with requested products or services under our contract with you.

When you visit our Site, open or click on emails we send, or interact with our Services or ads, we or third parties we work with may use online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies to collect certain information automatically.

Any information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below on Third-Party Websites and Links.

How We Use Your Personal Data

Providing Products and Services

We use your personal data to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, and other account-related functionalities.

Marketing and Advertising

We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail and displaying advertisements for products or services. This may include using your personal data to tailor the Services and advertisements on our Site and other websites.

Security and Fraud Prevention

We use your personal data to detect, investigate, or take action against potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for maintaining the security of your account credentials. If you believe your account has been compromised, please contact us immediately.

Communication and Service Improvement

We use your personal data to provide customer support and improve our Services.

Cookies

Like many websites, we use cookies on our Site.

How We Share Personal Data

Under certain circumstances, we may share your personal data with third parties for contract fulfillment, legitimate business purposes, and other reasons outlined in this Privacy Policy. These may include:

  • Vendors and service providers performing services on our behalf (e.g., IT management, payment processing, data analysis, customer support, fulfillment, and shipping).
  • Business and marketing partners providing services and advertising to you.
  • Affiliates within our corporate group to operate a successful business.
  • In connection with business transactions such as mergers or bankruptcies.
  • To comply with legal obligations (e.g., responding to subpoenas, enforcing terms of service, or protecting our rights and users‘ rights).

We do not sell or share your personal data for profiling purposes without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of such sites, including their accuracy, completeness, or reliability.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

Security and Retention of Your Data

We take reasonable measures to protect your personal data. However, no security measures are perfect, and we cannot guarantee „perfect security.“

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access, correction, or deletion of your personal data
  • Restriction or objection to processing
  • Data portability
  • Withdraw consent
  • Opt out of marketing emails

To exercise your rights, contact us using the details below.

Complaints

If you have concerns about how we process your personal data, please contact us.

International Users

We may transfer, store, and process your personal data outside your country.

Contact

If you have questions about our privacy practices or want to exercise your rights, please contact us at:

📧 ms.netvance@gmail.com
📍 Pentadaktylou 45, Maroni, 7737, CY

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